Goldnest - Travels and Tours

PRIVACY

Privacy Policy and Terms of Service for Goldnest Travels and Tours

Effective Date: 02 January 2024

Introduction:

At Goldnest Travels and Tours, we are committed to protecting your privacy and providing you with a safe and secure experience while using our services. This Privacy Policy and Terms of Service ("Policy") outlines the information we collect and how we use it, your rights regarding your personal data, and the terms and conditions under which you use our website and services.

Information We Collect:

We collect various types of information from you when you use our website, book tours, or interact with us in other ways. This information may include:

• Personal Information: Such as your name, email address, phone number, mailing address, passport information, travel preferences, and any other information you provide us voluntarily.

• Booking Information: When you book a tour, we collect information such as your travel dates, destination, chosen itinerary, accommodation preferences, and payment details.

• Website Usage Information: We automatically collect information about your use of our website, such as your IP address, browser type, pages visited, and time spent on each page.

How We Use Your Information:

We use the information we collect for various purposes, including:

• To provide you with the requested services, such as booking tours, sending confirmations, and providing travel information.

• To improve our website and services, personalize your experience, and send you relevant offers and updates.

• To communicate with you, such as responding to your inquiries, sending confirmations, and providing customer support.

• To fulfill legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate our website and provide you with our services. These third-party service providers are bound by contractual obligations to keep your information confidential and secure.

We will not share your information with any third party for marketing purposes without your consent.

Your Data Rights:

You have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to withdraw your consent for the processing of your personal data at any time.

To exercise these rights, please contact us at [insert email address or phone number].

Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Cookies:

We use cookies and similar technologies to track your website activity and personalize your experience. You can control the use of cookies through your browser settings.

Links to Other Websites:

Our website may contain links to other websites. This Policy does not apply to those websites, and we encourage you to read the privacy policies of those websites before using them.

Amendments:

We may amend this Policy from time to time. We will notify you of any changes by posting the new Policy on our website.

Contact Us:

If you have any questions about this Policy, please contact us at [insert email address or phone number].

Additional Provisions for Goldnest Travels and Tours:

• Cancellation Policy: Please refer to our specific cancellation policy for details on refunds and fees.

• Travel Insurance: We recommend that you purchase travel insurance to protect yourself against unforeseen circumstances.

• Force Majeure: We shall not be liable for any failure or delay in performance of our obligations due to causes beyond our reasonable control, such as acts of God, war, natural disasters, or strikes.

We hope this Policy helps you understand how we collect, use, and protect your information. If you have any questions, please feel free to contact us.

Thank you for using Goldnest Travels and Tours!